What We Do

AI customer service, built for commerce.

Closiq deploys intelligent AI agents that handle your customer conversations end-to-end — on your website or directly inside your Shopify storefront.

How it works

01
Connect your store
Link your Shopify account or drop our embed code onto any website. Closiq ingests your catalogue, policies, and historical support data automatically.
02
Train your agent
Tune the agent's tone, escalation rules, and domain knowledge from a simple dashboard. No engineering required — live in under an hour.
03
Go live
Your Closiq agent begins handling customer inquiries immediately — around the clock, in any language, at any volume.
04
Measure & improve
Monitor resolution rates, CSAT, and conversation insights from your dashboard. The agent learns continuously from every interaction.
Integrations

Fits into your existing stack.

Closiq is designed to work where your customers already are, and connect to the tools your team already uses.

Shopify Shopify Plus Website Embed Zendesk Gorgias Slack Email
Built for scale

From startup to enterprise.

Whether you're processing 50 tickets a month or 50,000, Closiq scales instantly with your volume — no headcount required. Our infrastructure handles traffic spikes, seasonal surges, and global demand without missing a beat.

What Closiq handles

Order Management

Real-time order tracking & updates

Customers can check order status, shipping ETAs, and tracking numbers instantly — without waiting for a human agent.

Returns & Refunds

Automated returns processing

Guide customers through your return policy, generate return labels, and initiate refunds — all within the conversation.

Product Discovery

Intelligent product recommendations

Help shoppers find the right product by asking questions and surfacing relevant items from your catalogue.

FAQs

Instant answers to common questions

Shipping windows, sizing guides, payment options, store policies; handled instantly, every time.