The Firm

Built by operators, for operators.

Closiq was founded on a simple belief: that every business, regardless of size, deserves enterprise-grade customer service infrastructure.

Our Mission

Redefining what support looks like.

We started Closiq after watching great brands lose customers not because of bad products, but because of slow, frustrating support experiences. The tools available to most e-commerce businesses were either too expensive, too complex, or simply not intelligent enough.

We set out to build something different, an AI-native support platform that any team could deploy, that actually works, and that gets better over time.

Today, Closiq powers customer service for hundreds of online stores, handling millions of conversations and helping brands build lasting relationships with their customers.

What Drives Us

Our values

Speed & Precision
We build for the moments that matter. Fast answers, accurate information, no runaround, for customers and for the teams serving them.
Radical Simplicity
Powerful software doesn't have to be complex. We obsess over removing friction from every step: deployment, configuration, and day-to-day use.
Merchant First
Every product decision starts with the merchant. We build for the people managing a business, not just the engineers integrating an API.
Continuous Learning
Our systems improve with every interaction. We treat data as a responsibility and use it to make each conversation better than the last.
Backed By

Our investors

Closiq is backed by leading investors who believe in the future of AI-powered commerce. Details to be announced.